Getting Skype Support

Skype Technical Support Phone Number

Skype does not have a technical support phone number and provides support via a ticket submission system. Skype is a relative young company. Its operation requires fine tuning and getting support can be frustrating. It is common to wait 2-4 days before getting a response. There are one official support channel and another avenue when the official channel does not respond.

Skype Support

Skype has consolidated all trouble ticket submission at Contact Customer Support page.

You can visit our Skype Support Section and Skype Help section to resolve your problem yourself. If your problem is related to Skype Unlimited or other Skype Services, also read Tidbits on Skype Unlimited and Tidbits on Skype Pro.

If you need more help, submit a support ticket.

Skype Forum

If Skype Support does not respond within 4 working days (minimum), then you can post your problem in the Skype Forum and the moderators may be able to help you. The forum modulators are not Skype employees; but they do have some special access to the Skype support team.

When posting in the forum for help, be sure to include all the details, e.g. your Skype id, order number, account status (from your account info in Skype website) and the date when you submit the support ticket; otherwise you are wasting time as the modulator would ask you for similar information.

Do not post any sensitive information, such as your credit card number, e-mail address and phone number. This is a public forum.

Good luck and be patient.